Analytics and the Six Steps to Organizational Culture Change (Not to be mistaken for the 7 Steps of Kung Fu)

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Analytics itself is not a panacea. Analytics is simply a series of tools and statistical methodologies that enable us to come closer to this thing I call “the truth”. I just wrote that down because it seemed like a cool thing to say. Anyhow, speaking plainly, replace the word “truth” with “answers you can believe”. So analytics is simply a means to an end. What is this truth? Well while everyone is caught up with the buzz word that is analytics, or even clinical analytics, the truth is it is simply a tool. The elegant CMIO knows that the more important skill is “Being able to ask the right questions!”.

And this comes from that series of skill sets that brought us to prominence in the first place. Relationship building, interfacing, creating shared anthologies and project management.

As you can see, once you have the right questions, then you can start upon the task of using analytics to answer them. Here is your task list to success armed with this knowledge.

  • Learn the Tools.
  • Make sure your answers are as Visual as Possible.
  • Learn Six-Sigma and Lean to implement real tangible change in your organization.
  • Present, Share and Evangelize often.
  • Celebrate each successful implementation with pomp and circumstance.
  • Analyze each failure with a post mortem and consider taking “holidays” from projects to allow fresh viewpoints.

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